Accenture jobs for Freshers HR Back Office,Bangalore

Accenture (www.accenture.com) is a global management consulting, technology services and outsourcing company, with approximately 211,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$21.6 billion for the fiscal year ended Aug. 31, 2010.

Accenture, Bangalore is hiring freshers having good communication skills as Process Associate.


Job Position : Process Associate

Experience: 0 Years / Freshers
Job Location: Bangalore (Karnataka)

Required :

• Teaming and Collaboration
• Analytical Thinking
• Multi Tasking/ Time Mgt
• Resulted Oriented
• Customer Service Orientation
• Voice Skills
• Willing to work in night shift

Job Duties :

• Provide Top Quality Customer Service in all customer interactions.
• Record and document all customer contacts.
• Maintain the appropriate level of process knowledge.
• Demonstrate command of all support applications.
• Handle all customer queries to avoid escalation, whenever possible.
• Continuously improve systems knowledge, and communications skills.
• Participate in process improvement initiatives.Work Environment and Personal Development.
• Support and sustain a positive work environment that fosters team performance through own work and behavior.
• Be receptive to performance feedback and work on improving own skills.
• Help identify and resolve conflicts.

Address:
Accenture
Accenture IBC Knowledge Park 4/1, Bannerghatta Road
BANGALORE,Karnataka,India 560029
Website: http://www.accenture.com
Email Your updated Resume to sandhya.n.tumati(at)accenture.com