Customer Support Fresher Openings at 3 Global Services,Mumbai

3 Global Services Pvt Ltd (www.3globalservices.com)
3 Global is the fastest growing international 3rd Generation telecom & multimedia brand owned by the Hutchison Whampoa Group. 3 Global is currently present in ten countries the UK, Ireland, Italy, Israel, Australia, Austria, Denmark, Norway, Sweden and Hong Kong.

Job Position : Customer Support Exec
Number of Posts : 100
Name of the Organization : 3 Global Services
Experience: 0 – 4 Years
Job Location: Mumbai (Maharashtra)

Job Duties :
  • Handle customer queries wrt billing,tariff plans,change of plans ,installments and payments.
  • Up selling inhouse products & services
  • Trouble shooting.
  • Solving technical Queries
  • 1st & 2nd bucket collections i.e reminder calls and recovery
  • Inbound / Outbound processes
  • Rotational work offs: 2 Work offs in a week. Could be any days of the week.
Required :
  • Excellent Communication skills
  • Basic computer application skills & Selling / Convincing Skills
  • Should have good negotiation and convincing skills
Address  :
3 Global Services Pvt Ltd
Spectrum Twoers, Gr Floor, Mind Space, Malad-W,
MUMBAI,Maharashtra,India 400064

Email Your Updated CV/Resume to alysha.dcruz@3globalservices.com

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